FCA fines / 2014 / HomeServe Membership Limited
HomeServe Membership Limited FCA fine
RegActions records a disclosed FCA monetary penalty of £30,647,400 dated 12 Feb 2014 for HomeServe Membership Limited.
Case facts
| Firm or individual | HomeServe Membership Limited |
|---|---|
| Regulator | Financial Conduct Authority (FCA) |
| Date | 12 Feb 2014 |
| Penalty | £30,647,400 |
| RegActions breach classification | GOVERNANCE |
| Public case ID | 790beb5e-8567-460c-a35d-d3f429696fb5 |
Case summary
For mis-selling insurance policies, failing to investigate complaints adequately, the Board being insufficiently engaged with compliance, and senior management being reluctant to address customer risks.
Official evidence
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Scope
This page describes one source-linked monetary record. RegActions excludes non-monetary outcomes and amounts awaiting review from FCA fine totals. The FCA publication remains the authoritative source.