FCA fines / 2018 / Liberty Mutual Insurance Europe SE

Liberty Mutual Insurance Europe SE FCA fine

RegActions records a disclosed FCA monetary penalty of £5,280,800 dated 30 Oct 2018 for Liberty Mutual Insurance Europe SE.

Case facts

Firm or individualLiberty Mutual Insurance Europe SE
RegulatorFinancial Conduct Authority (FCA)
Date30 Oct 2018
Penalty£5,280,800
RegActions breach classificationSYSTEMS_CONTROLS
Public case IDeceef402-8f18-4f3f-b72c-fcccaf61c1a1

Case summary

This final notice refers to breaches of PRIN 3, PRIN 6, SYSC, ICOBS and DISP related to complaints-handling, culture/governance and unfair treatment of customers in the general insurance and protection sector. We imposed a fine.

Official evidence

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Scope

This page describes one source-linked monetary record. RegActions excludes non-monetary outcomes and amounts awaiting review from FCA fine totals. The FCA publication remains the authoritative source.