RegActions records a disclosed FCA monetary penalty of £5,400,000 dated 21 Oct 2024 for Volkswagen Finance.
Case facts
| Firm or individual | Volkswagen Finance |
|---|---|
| Regulator | Financial Conduct Authority (FCA) |
| Date | 21 Oct 2024 |
| Penalty | £5,400,000 |
| RegActions breach classification | FCA enforcement action |
| Public case ID | 85df39e1-e10b-47b9-b1ae-83dfb6c7f303 |
Case summary
FCA fines Volkswagen Finance £5.4m over treatment of customers in financial difficulty Last updated: 21/10/2024 The FCA has fined Volkswagen Financial Services (UK) Limited (Volkswagen Finance) £5,397,600 for failing to treat its customers in financial difficulty fairly. Volkswagen Finance has agreed to pay over £21.5m in redress to around 110,000 customers who may have suffered harm because of its failings.
Official evidence
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Scope
This page describes one source-linked monetary record. RegActions excludes non-monetary outcomes and amounts awaiting review from FCA fine totals. The FCA publication remains the authoritative source.